FAQ

  • What brand is Karma Secret?

    Karma Secret is a brand specializing in Feng shui jewelry and home decor, we believe that each product contains a unique energy and good luck, designed to add harmony and well-being to your living space.

  • Can Feng Shui jewelry really bring good luck?

    Feng Shui believes that there is a subtle energy interaction between the environment and people. Karma Secret's Feng shui jewelry is carefully designed to harmonize the surrounding energy field and promote the flow of positive aura, thereby bringing you good luck and happiness.

  • How to choose the right Feng shui accessories?

    When choosing Feng shui jewelry, it is recommended to choose according to your zodiac sign, the five elements, and personal preferences or areas of life you want to improve (such as wealth, health, love, etc.). You can also consult our Feng shui consultants for more professional advice.

More FAQ

What is the material of your jewelry and furniture?

Karma Secret selects high-quality materials, such as natural crystal, jade, solid wood, gold, silver, etc., to ensure that each product is not only beautiful, but also has long-term durability and value preservation. We strictly control the material source to ensure that the product is environmentally friendly and healthy.

Are your products certified by Feng Shui masters?

Yes, Karma Secret's products are designed with the advice and advice of several well-known Feng shui masters, and have been extensively verified in practical applications. We firmly believe that through the scientific and rational application of Feng shui principles, we can bring substantial help and improvement to our customers.

DO YOU ACCEPT CASH ON DELIVERY OR BANK PAYMENT?

We ensure a secure shopping experience and accept payments through PayPal and all major credit cards. Unfortunately, cash on delivery and bank transfers are not available.

WHICH CURRENCY ARE YOU USING ON YOUR WEBSITE?

Our store offers the convenience of multiple currencies to enhance your shopping experience. However, please note that the default checkout currency is set to US Dollars. When you proceed with a different currency, your bank will convert the total amount to your selected currency according to the prevailing foreign exchange rate. You can view the equivalent amount by selecting your preferred currency from the dropdown menu.

WHAT IS THE COST OF SHIPPING?

At Karma Secret, shipping costs vary depending on several factors, including the shipping location, the total weight and size of your order, and the shipping method you choose.We offer free domestic shipping on all orders over $100.We also offer free shipping promotions from time to time, so keep an eye out for those as well.

WHEN WILL YOU SHIP MY ORDER?

Most orders are shipped within 3 business days. However, if your item requires personalization based on your birthdate for a feng shui empowerment or spell infusion, it may take up to 7 business days for us to perform this sacred and customized ritual before shipping.

How long will it take for the package to arrive?

Customers typically receive their orders within 2-3weeks, however, this timeframe may vary for international customers. For items that require personalization based on your birthdate for a feng shui empowerment or spell infusion will be shipped 3-4 weeks after purchase.

Store Return and Exchange Policy?

Due to the karmic and feng shui nature of our products, we regret to inform you that returns are not offered in order to avoid any potential negative impacts. We appreciate your understanding.

Care Instructions for Jujube/Wooden Articles

  • Avoid contact with water, chemicals, and perfumes as these may cause discoloration or damage to wooden articles.
  • Remove your wooden jewelry before washing your hands, exercising, showering, or swimming.
  • Make sure creams, lotions, or other beauty products are thoroughly absorbed before putting on your wooden jewelry.
  • Gently clean your wooden jewelry as needed,
  • While not being worn, keep your jewelry stored in a dry and secure place.
  • Store each item in separate pouches or compartments to prevent damage.